Experience
Director of Product Management
SpectrumAi – New York, NY – (June 2022 - Present)
- Joined as the initial PM for SpectrumAi, leading the ideation, design, and development from conception to launch of four B2B products for Autism ABA therapy providers and healthcare insurers (Twyll, a clinical documentation system; Twyll Academy, a learning management system; Zipper, an integration platform, and Patterns, an analytics platform).
- Manage a diverse team of clinicians in product, implementation, and training roles as well as non-clinical designers, support analysts, and integration engineers. Trained and mentored clinicians into being successful in technical roles.
- Partnered with commercial teams to implement and scale four customers with focus on obtaining product market fit; developed pricing and buy-up strategies for regional and enterprise ABA clients.
- Directly responsible for the creation and execution of product vision, strategy, roadmap, and product development lifecycle ensuring alignment and buy-in from executive leadership and distributing product knowledge throughout SpectrumAi.
- Meet with industry leaders (payer and provider) and customer/prospect partners to understand industry pain points, review development ideas, and design pilot studies.
- Completed feature development using Django, Python, and JavaScript, following engineering processes.
Product Manager
AmWell – Boston, MA– (Dec 2021 - June 2022)
- Spearheaded feature development of Amwell’s telehealth products (B2B2C) with a focus on intake and parent proxy access workflows, ensuring seamless digital health experiences.
- Craft internal and external communications around features, including release notes, user manuals, and feature descriptions.
- Automate & streamline workflows and business processes across products, vetting with internal/external stakeholders
- Define product roadmap for various components of the Amwell telehealth platform.
Product Manager
Buoy Health – Boston, MA– (June 2021 - Dec 2021)
- Developed and executed functional testing plans for Bolloré Ipaki, a shipping container terminal and logistics administration web app.
- Evaluated new client requirements, defined use cases and maintained a local testing environment.
Technical Project & Integrations Manager
Buoy Health – Boston, MA– (Nov 2020 - June 2021)
- Orchestrated technical integration projects with prominent health plans, highlighting the company's
- Innovated API sales approaches and documentation, furthering the company’s market position.
Integrated Product, Technical Projects, and Implementation Roles
Epic Systems Corporation – Madison, WI (May 2016 - Nov 2020)
- Developed product requirements around both laboratory orders and printing. Co-owned product roadmap with R&D leads (Epic does not have a traditional product organization).
- Collaborated with cross-functional teams to deliver optimal EHR experiences across various health services.
- Developed company and division-wide SOPs. Recognized by the laboratory division for streamlining processes in 2018. Gained permission from Epic VP to begin pilot process that aimed to save customers 15% of their technical budget during the implementation of the Epic EHR.
- Achieved operational excellence by streamlining processes and ensuring budget adherence.
- Offered strategic consultation to healthcare executives, assisting them in achieving seamless EHR integrations.
- Cultivated and managed high-performing teams, emphasizing customer-centric service delivery.
Skills
Team Development
I excel in building and leading high-performing teams by leveraging a combination of mentorship, clear communication, and fostering a collaborative environment. Through my experience, I've successfully mentored team members, empowering them to grow both professionally and personally. I believe in cultivating a culture of trust and accountability, where every team member feels valued and motivated to contribute their best work. Additionally, I have a strong track record of assembling diverse teams and aligning their efforts towards common goals, resulting in increased productivity and successful project outcomes.
Product Strategy
With a keen understanding of market trends and user needs, I develop robust product strategies that drive long-term growth and competitiveness. My approach to product strategy involves conducting thorough market research, analyzing competitor offerings, and identifying untapped opportunities for innovation. I leverage data-driven insights and collaborate closely with cross-functional teams to define clear objectives, prioritize features, and allocate resources effectively. By aligning product strategy with overarching business goals, I ensure that our products not only meet current market demands but also anticipate future trends, positioning our company for sustained success.
Product Roadmapping
I have extensive experience in crafting comprehensive product roadmaps that serve as actionable guides for product development teams. My approach to product roadmapping involves synthesizing inputs from various stakeholders, including customers, sales, marketing, and engineering, to define a cohesive and prioritized roadmap. I excel in balancing short-term deliverables with long-term strategic initiatives, ensuring that our product roadmap remains flexible and adaptable to changing market dynamics. By communicating the roadmap effectively across the organization, I align internal teams and external stakeholders, fostering transparency and buy-in. Throughout the product development lifecycle, I continuously refine and iterate on the roadmap based on user feedback, market insights, and business priorities, ensuring that our products evolve in alignment with customer needs and industry trends.
Python (including Django)
Proficient in Python programming language, with extensive experience in developing and deploying smaller-scale projects using the Django web framework. I have successfully completed multiple projects encompassing a variety of functionalities, including building RESTful APIs, creating custom user interfaces, and implementing database-driven applications. My expertise in Django extends to configuring routing, managing views and templates, and integrating with external libraries and services. I am adept at translating project requirements into actionable code, leveraging Django's built-in features and extensions to streamline development processes and deliver high-quality solutions efficiently.
Health Tech Expertise
I possess extensive expertise in the health technology sector, with a strong focus on supporting healthcare providers in delivering exceptional patient care. I have a deep understanding of the challenges and opportunities faced by healthcare providers, and I leverage this knowledge to develop innovative solutions that streamline clinical workflows and improve patient outcomes. My experience spans various areas, including electronic health records (EHR), telemedicine, and laboratory software. I have collaborated closely with healthcare providers to design and implement solutions that address their unique needs and priorities, such as interoperability, usability, and compliance with regulatory requirements. Additionally, I am passionate about leveraging emerging technologies, such as artificial intelligence and machine learning, to empower healthcare providers with actionable insights and decision support tools. Through my dedication to advancing health technology, I aim to drive positive change and transformation within the healthcare industry, ultimately improving the delivery of care for patients and providers alike.
Education
Bachelor's Degree in Bioengineering
George Mason University 2013 - 2016
- Recipient of the Outstanding Academic Achievement Award.
- Honored with the National Science Foundation Graduate Research Fellowship Program Honorable Mention.
- Engaged as Keynote speaker for the Volgenau School of Engineering.
- Beneficiary of the Elizabeth Koury Scholarship and Katona Endowed Scholarship.